OBJECTIVE: This position has oversight of the critical first steps of client engagement including outreach, welcoming clients in a culturally sensitive dignified manner, gathering application information, and entering data into the Workforce Development database system; TAS. To achieve this, the Manager has oversight of a team which includes staffing for outreach, administrative support, assistance for clients who need help completing applications and data entry specialists. The Division Manager will collaborate closely with the WFD team of Division Managers for Eligibility, Case Management and Data Processing to ensure clients have the least complicated, most efficient access possible within all-inclusive family service plans. Each Division Manager experiences a role in case management in order to promote cross training and respond to changes as they evolve.
QUALIFICATIONS: Job qualifications are stated below as Essential Job Results. Candidates must demonstrate the ability to accomplish these job results. Preferred: Undergraduate degree in a related field, + three years progressive experience at a managerial level including supervision. Related work experience with increasing management responsibility may be substituted for formal education at BBNA discretion. Specialized experience in data entry and data management programs is valuable. Required: Proficiency in data base and word processing programs. Excellent written and verbal communication skills. Capable of overall responsibility with limited supervision. The ability to develop strong collaborative relationships within BBNA, regional service providers, and consumers. Work requires personal transportation; AK Driver’s license and proof of insurance. Familiarity with Bristol Bay area, people, and cultures and the unique challenges of service delivery in remote Alaska. Complete achievement of the above specifications may not be required if, in the opinion of BBNA a particular candidate possesses significant offsetting characteristics, such as past accomplishments, experience, education, or estimate of future potential. Complete achievement of the above specifications may not be required if, in the opinion of BBNA a particular candidate possesses significant offsetting characteristics, such as past accomplishments, experience, education, or estimate of future potential.
TO APPLY: Candidates are asked to provide a current resume along with a fully completed BBNA job application. Include a cover letter which demonstrates your motivation and understanding of this work. WAGES: $29.49/hr.– $40.21/hr DOE. REPORTS TO: Director of Family Services. DUTY STATION: Dillingham, BBNA Central Office. PL 93-638. CLOSING DATE: Open until filled.